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Customers may experience a range of smells with ScentBird’s monthly fragrance subscription service rather than just choosing one. To assist you in making an elegant selection, our ScentBird subscription review will go over all the essential components of the company and its goods.
ScentBird was established in 2013 by Andrei Rebrov, Sergei Gusev, and current CEO Mariya Nurislamova. They created the company to serve as a venue where people who enjoy perfumes may shop for and test out various scents without worrying that they’ll spend their money on pricey perfume bottles.
This review explains in detail how the business caters to consumers who enjoy trying out several fragrances without having to commit to a whole bottle.
The products offered by ScentBird are a blend of real designer scents, various scent-related items, and their exclusive range of hand treatments. The brand is incredibly well-known for a variety of reasons…
- With ScentBird’s subscription service, consumers may easily test out a selection of specialized and high-end items.
- On top of selling scented candles, cosmetics, skincare, and wellness items, ScentBird’s website also features a fragrance collection with more than 450 distinct aromas.
- ScentBird’s pricing give a better value for the items supplied when compared to other similar scent subscription services and perfume retailers.
Let’s go over a couple of the brand’s advantages and disadvantages before getting into the meat of our ScentBird review…
Pros
- Completely 100% original designer scents may be found at ScentBird. There are no clones or imitations.
- Customers of ScentBird have the option, depending on their preferences, to stop subscription services or skip months at a time.
- Their website provides a range of search options, including categorizing scents by note, ingredient, brand, mood, occasion, and personality preferences.
- Products from ScentBird are free of parabens, sulfates, and cruelty to animals.
- Additionally, new members get a complimentary reusable travel scent case.
- For its subscribers, their website provides individualized recommendations.
- All ScentBird perfumes comply with TSA guidelines for carry-on baggage.
- The cost of a la carte items for non-subscribers is a little bit more.
- Subscribers get a 25% discount on their initial order.
Cons
- Fragrances are occasionally subject to ground transportation delays since they are regarded as hazardous items when shipping.
- The whole selection of scents offered for sale online is only accessible to ScentBird members.
- Only the website can be used to purchase ScentBird items.
- ScentBird exclusively offers domestic shipping only.
ScentBird takes pride in the ease with which it allows clients to browse, choose, and receive scents at their doorstep. This is how it functions…
- Create a ScentBird account. Users will be instantly redirected to creating a unique account as they browse the site.
- Select how many goods you want to get each month 1, 2 or 3.
- Choose the subscription package that best suits your needs.
- View the 500+ perfumes, cosmetics, skincare, and wellness products offered by ScentBird.
- Choose the particular goods you want to include in your order.
Customers have 12 hours after subscribing to choose the things they want to get. Additionally, they have the option to select their forthcoming monthly delivery in advance. Customers receive the cologne or scent of the month if no selections are made during the allotted 12-hour period.
Customers of ScentBird are automatically invoiced after they subscribe. Subscriptions are invoiced on a monthly basis after the initial delivery, with ScentBird shipments coming about 10–12 days following each charge.
Customers of ScentBird can use their trademarked service TruScent Recommender. Thousands of smell profiles and perfume reviews may be found in this database. The more ratings a member gives their chosen fragrances, the more tailored their suggestions get.
Since it’s not always obvious the smells you favor, I found the TruScent function to be incredibly helpful when writing this review. You could not even be aware that you enjoy patchouli, cardamom, or other aromas, or you might not have bothered to look at all the many scents included within a bottle of perfume, as opposed to cosmetics, for example, where you can quickly recollect which colours work best.
On ScentBird’s website, men’s fragrances are presented similarly as women’s fragrances. Most sought after scents include, Man Black Orient by Bvulgari, Danger by Roja Parfums, and X Masculine by Clive Christian. Also 22 skincare goods designed specifically for the face, eyes, and/or shaving are among the other things for men. Male ScentBird users can also get personalized fragrance playlists.
All items on the website are freely accessible to ScentBird subscribers. This includes more than 400 niche and designer scents targeted at female consumers. Customers are provided with helpful information regarding each aroma while shopping for items, such as…
- What category the scent belongs to in terms of kind, personality, situation, and time of year, qualities, and complexity.
- An illustration of the item in its factory packaging and bottle.
- The scent’s primary aromatic notes.
- A concise explanation of the smell.
- A star rating from other clients.
- The brand name of the item.
If available, additional information is given for each scent, such as if it is a best seller, If it’s only available temporarily, if it’s presently out of stock, or it’s a premium item. Premium goods come with clear labels and are $5, $10, or $15 more expensive than the monthly fee.
ScentBird offers a variety of scent related items in addition to offering high-end perfumes targeted at ladies…
- 132 items for skin care. Such cleansers, masks, moisturizers, and treatments for the lips, eyes, and skin.
- 52 health-related items. Such as vitamins, drinks, bath soaks, and drops of CBD oil.
- 20 personal care essentials. Like oils and lotions.
- 12 fragrant candles. Which include, Black Currant & White Musk, Cucumber & Lotus, Dark Roast & Caramel, etc.
- 12 cosmetics. For lips, eyes, and face.
For women, ScentBird has designed a number of Fragrance Playlists. These specialized lines are created to pair with well-liked perfume categories and meet certain themes like work, dating evenings, and women-owned businesses. Additionally, each playlist has additional ScentBird items that relate to the selected subject.
For someone who might not know where to start with scent choices, I felt this was a nice addition. Especially considering how long and, to be honest, a little daunting ScentBird’s scent selection is for perfume novices.
Subscriptions are the most popular way to buy ScentBird items. All ScentBird scents are only fully accessible to subscribers.
A monthly package of the subscription choices costs between $11.21 and $14.95. Customers can select a subscription plan that includes 1, 2, or 3 items every month. I’m going to assume that any other ScentBird items would have to be purchased separately and that the subscription products only apply to scents. Unfortunately, the ScentBird website isn’t very clear in this regard.
Customers save more when their subscriptions are longer. Packages consist of…
- $33.50 for a 3-month membership.
- $84 for a 6-month membership.
- $162 for a 12-month membership.
Each subscription bundle comes with up to 3 8mL bottles of the perfume of your choosing. This translates to about 140 sprays each bottle.
Prices for clients who choose to buy items a la carte vary based on the item. However, clients pay a little bit more each goods without subscribing.
While researching and writing this review, I discovered a few goods that are premium items that come with an extra $5, $10, or $15 fee. There won’t ever be a surprise cost because they are stated plainly on their website.
Customer Reviews
The bulk of the customer and blog ratings of ScentBird’s products and customer service were positive, according to a Google search. Most clients recognized that…
- ScentBird sells genuine designer scents for a fair price.
- For the price, the fragrance quantities provided were excellent.
- ScentBird provides the best value in terms of product and price point, despite the fact that several other websites have a bigger assortment of fragrances.
According to a review of a ScentBird membership, one client appreciated the ability to briefly stop or cancel a subscription, while another expressed satisfaction with the timing and procedure of their shipments.
But, a check of ScentBird customer complaints revealed a startling number of cautionary signs. In actuality, the Better Business Bureau received over 800 complaints against the business. Among the claims made are…
- Delivery issues.
- Customer service that is awful.
- The business overcharges customers.
- Orders are placed, but are not delivered to customers.
- Customers that are experiencing trouble ending their memberships.
I’ll confess that it’s challenging for me to ignore 800 complaints. All of this makes their service sound somewhat dubious, which makes me cautious to buy them myself. Especially because other fragrance retailers already give away free samples.
Their Competitors
Olfactif, Debonair Scent, AFI, TheFragranceBox, Birchbox, Pinrose, Atelier Cologne, Scent Think, Royal Aroma, Neom Organics, Scent Box, Perfume Surprise, and Hott Perfume are some of ScentBird’s main rivals.
This lengthy list demonstrates the growing popularity of scent subscription services. In our ScentBird subscription review, comparing each subscription would take a lot of time. Instead, we advise concentrating on the range of scents available and the reviews connected to each.
Are They Worth It?
Numerous aspects need to be taken into account before deciding whether ScentBird is a respectable business, in particular…
Value.
Pricing.
Customer opinions.
The price of their products don’t appear to be a concern for the objectives of this review. ScentBird is the greatest overall perfume subscription service, in the opinion of Review Geek. Based on their pricing ranges and variety of designer fragrances, this choice was made. And for those who want to explore with fresh and genuine smells, ScentBird seems to be a fantastic solution.
The warning signs should, of course, be taken carefully. Praise should be balanced with the more than 800 complaints made to the Better Business Bureau in order to retain objectivity in this ScentBird subscription review. Therefore, exercise caution and just give them a try if you’re ready to take a chance on potential shipping, customer billing, and subscription cancellation concerns.
FAQs
How to Cancel the ScentBird Subscription
ScentBird subscribers have the option to revoke their subscriptions at any time. How to start the canceling procedure is as follows…
- Sign into your customer account.
- Hover over customer name.
- Then chose Subscription Status.
- Under the shipping history section, click the Cancel Subscription button.
Following are some crucial points to bear in mind while terminating ScentBird subscriptions:
The cancellation of a subscription must be done before the subsequent billing date. Customers who cancel after being charged will still get the remaining shipments. The canceling process will simply stop further invoicing.
Once an order has been placed, it cannot be canceled due to the quick turnaround for first-time ScentBird shipments. Customer will still get their initial shipment even if they immediately cancel their membership after signing up. The subscription plan won’t renew after that.
Their return policy
Customers have 30 days from the delivery date to seek a refund if they get a damaged item. This is how…
- Send a message to the ScentBird personnel through their website.
- Include images of the damage in your message.
- Customers that are authorized will get a replacement or shop credit.
After receiving a ScentBird package or gift box, any client who changes their mind may return the item for a store credit within 15 days of delivery. Items have to be returned in their original state. Customers should get in touch with ScentBird employees via their website to start a return.
Unfortunately, unless there has been damage, ScentBird does not accept refunds on any membership shipments or a la carte product sales.
Their shipping policy
ScentBird exclusively offers domestic shipping only. Orders normally arrive 10 to 12 days after being placed, however delivery timeframes might change if they are going to the West Coast, Alaska, or Hawaii. ScentBird emails the purchaser with pertinent tracking details as soon as a product ships. And their website contains no additional shipping details.
Where to Buy ScentBird
Products from ScentBird may only be purchased online. The designer and brand-name perfumes that ScentBird is now selling are also available in other retail locations and online, although most likely at a higher price.
At the time of writing, neither Amazon nor other retail establishments carried ScentBird items or scents.
Special Offers & Discounts
New ScentBird customers get a 25% discount off their first order after creating an account on the website.
Additionally, ScentBird provides a referral program for current subscribers. Customers who participate in the program receive a link to send to loved ones through email or social media. Both the referrer and the new customer earn one free item to be included in their future ScentBird subscription delivery each time a subscriber signs up using the given link.,
Their shipping policy
ScentBird exclusively offers domestic shipping only. Orders normally arrive 10 to 12 days after being placed, however delivery timeframes might change if they are going to the West Coast, Alaska, or Hawaii. ScentBird emails the purchaser with pertinent tracking details as soon as a product ships. And their website contains no additional shipping details.
Their contact info
- Social media and ScentBird’s website both provide the best customer service. Usually, staff members answer in 24 hours or less.
- Submissions to the ScentBird website are accepted every day from Monday through Friday and between 7 am and 5 pm EST on Saturdays and Sundays.
- The main office of ScentBird is situated in New York City at 158 West 27th Street, New York, NY 10001, USA.
- ScentBird does not yet provide phone support.